At ServiceQuality.CN, we help you build customer loyalty
loyalty |ˈloiəltē| |ˌlɔɪəlti| |ˌlɔɪəlti|
noun ( pl. -ties)
• a strong feeling of support or allegiance
Welcome!
News
December 19, 2007
ServiceQuality.US featured in article.
ServiceQuality.US was prominently featured in an article explaining mystery shopping. Article has been syndicated to numerous publications. Click here to download the complete article.
December 2007 - President & Chief Innovation Officer Jeff Kasper denounces media reports against the quality of goods produced in the People’s Republic of China. Read the full media release here.
© 1990-2007 Customer Loyalty Builders, Inc. All Rights Reserved. ServiceQuality.US, The Service Quality Department, Satisfaction Certified, and Customer Service Boot Camp are registered trade/service marks of Customer Loyalty Builders, Inc. Other trade/service marks used are used with permission and are the property of their respective owners.
Our comprehensive service evaluation (mystery shopping) programs allow you to stop missed opportunities, recover lost revenue, and make sure your brand personality shines through.
With tens of thousands of shoppers in 103 countries, we are where you are.
The most important voice you can listen to is that of your customer.
We give you the tools to hear that voice loud and clear. Paper, telephone, in-person, or web-based.
With the 2008 Olympics Just Around The Corner, and Millions of Visitors Coming to China, You Need the Expertise Jeff Kasper Will Give You!
Poor customer service could cost your company millions of dollars!
Building customer loyalty is not a passive sport.
You wouldn’t run a marathon without any training -- how can you expect your employees and managers to win customer’s loyalty without exceptional training?
There’s nobody who can help you succeed with Western customers better then ServiceQuality.CN
