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News Archive


Fall 2007

Web-Based Training Debuts

ServiceQuality.US offers its award winning management training program, BUILDING CUSTOMER LOYALTY NOW!® in a web-based format. 


The program, representing a total of four hours of training, is conveniently presented in two, two-hour segments.


Managers receive individualized attention, while reaping the benefits of training online. CLICK HERE for more information or to register.


ServiceQuality.US offers its award winning front-line employee CUSTOMER LOYALTY BOOT CAMP® in a web-based format. 


Participants receive individualized attention, while employers reap the benefits of training online. CLICK HERE for more information or to register.




March 2007 - Senator Tom Torlakson announced that ServiceQuality.US and President & Chief Innovation Officer, Jeff Kasper, have been named the 2007 State of California Small Business of the Year - 7th Senate District


March 2007 - The City of Concord recognizes both ServiceQuality.US and President & Chief Innovation Officer, Jeff Kasper, for his contributions to the business and local community


Summer 2006 - US Small Business Administration recognizes both ServiceQuality.US and  President & Chief Innovation Officer, Jeff Kasper, for his contributions to the business and local community.